Testimonials

The doctor is very knowledgeable, friendly and helpful. I just got my hearing aids, will try it for a week and go back for calibrations and adjustments.

Rudy Torres

The office has a very positive vibe. Sabrina, the patient care coordinator, and the other office staff were very friendly and efficient. My exam was thorough and informative. Dr. Lothes, the audiologists who performed my exam, was very knowledgeable, professional, patient, and understanding. Truly 5 star service!

R Wade

Very informative and thorough!

laurie savolainen

All visits were timely and professional..I highly recommend Atlantic Hearing.

Harry Helwig

Great service. They care about you!

Dale Burrows

Very efficient and explained everything !!!

Eleanor Keech

Stacey and team are professionals in every aspect. They listen to your concerns. Provide the best hearing aids they can provide at the best price. I have been their patient for many, many years and have never been disappointed. If you have trouble hearing I would recommend Atlantic Hearing and Balance every time.

Mel Mathisen

Excellent service. Very helpful

harles genter

Dr.Kelsee Lothes was very helpful and patient with my issue. She took the time to explain what I should do next. I appreciate It.

Janie Chalouhi

Although it’s a bit of a drive to get to the office, it’s worth it due to the caring professionalism I receive EVERY TIME I visit…

Robert Hutchinson

Dr Lotus was fantastic! I love it being able to watch them remove the ear wax in your ears! And she fixed my hearing aids. Very nice very friendly great atmosphere.

Linda Young

Dr. Lotus was very thorough and did a great job with my situation! Highly recommend her.

Godfrey Hilado

This is a review and recommendation for Atlantic Hearing, Balance and Tinnitus center. I cannot recommend them more highly. They have been extremely professional and informative in every interaction. In seeing them I have become more knowledgeable with regard to my hearing and the science behind treatment. If I was younger I would be asking for direction to learn even more. I would have been proud to work with a group like this. Here’s the story.

I have been a patient of Atlantic Hearing and Balance and Tinnitus center for over 4 years. After an initial examination and testing it was determined that hearing aids might be helpful for my hearing and tinnitus problem. I initially tried over the ear hearing aids that gave me immediate improvement. The center provided good follow up with adjustments for even better results.

With the advent of Covid 19 and wearing mask I developed a problem in wearing glasses, masks and hearing aids for long periods of time. We decided that I should try a different type of hearing aid that fit within the ear canal. Those hearing aids solved the mask, glasses, and hearing aid problem but did not improve sound or quality as much as I had hoped. Through multiple visits with Kristine Terrell at the New Smyrna Beach office we mutually agreed that after 18 months of trying to make things work it was time to go back to the over the ear hearing aid. Kristine has been helpful and supportive throughout this process. There have been continuing advances in those over the ear devices in the 18 months I wore the in canal aids. We are no longer wearing masks and these new over the ear devices are markedly more comfortable and superior in performance. We are now in the process of tweaking adjustments for best possible performance. My friends and family have noticed positive changes in my cognition immediately. I now wear my devices from my first cup of coffee until I go to bed at night. I have my life back!

Again I highly recommend and have often referred friends and family to this group. The courtesy and professionalism from the initial contact and through my last visit are much appreciated. Having a satellite office in New Smyrna Beach has been a great benefit.

Paula

Great facilities and customer service

A.B. Junior

Everyone in the office is friendly and staff keeps you fully informed.
Dr Kay is the thorough and kind, I felt very well cared for and enjoyed being there.

laura fricke

Excellent care and professional service as usual.

Joseph Messina

Competent and professional staff. If you want to hear your best, this is the place to come to for hearing evaluations and hearing aid fittings. Follow up care is excellent.

Linda Vanwey

Excellent service, very curtious, beautiful experience.
We recommend them to anyone needs hearing or balance tested.

Wagid Guirgis, MD, pastor

We were very pleased with the services provided. The staff was very kind and professional. We were taken in at our appointment time. Our audiologist was awesome. She took the time and explained everything in great depth and was willing to work with us so my husband could hear again. The exam and tests were thorough. We would highly recommend this office.

Deb Sowinski

I was impressed with everything that was done highly recommended for my ears and hearing aids.

Bonnie King

Had a wonderful experience at Atlantic Hearing. specialist Mackenzie Emery was attentive to my needs and appreciated my input for my hearing aids fit , which I feel is very important. Thanks Mackenzie for all your information and consideration to my needs.

Susan and mike Peters

I found the New Smyrna Beach office staff very friendly and MacKenzie was very competent taking care of my needs.

Anita Laidlaw

I met Mackenzie today, welcome to NSB! My experience was great and consistent with Kristine. Mackenzie was very professional and friendly. You can not go wrong at Atlantic Hearing, Balance & Tinnitus Center. Sitting on the fence? Just do it!

Mark Rote

Problem with my hearing aid that took me right away that day and apparently fixed it replaced the wire everything seems to be working fine. Great customer service.

Frank Dudeck

After 15 months of ongoing issues with my hearing aids, the new manager stepped in and immediately took action. She sent my aids to the manufacturer for repair or replacement and set me up with a loaner pair in the meantime. I’m very appreciative of the attention and follow-through, and for the first time I feel confident the issue will finally be resolved.

Carolyn Stratman

I love this office. They are caring, compassionate and know what they’re doing. Would highly recommend to anyone with hearing issues!

Belinda Allen

Dedicated and friendly staff.

Rebecca Magoto

Mackenzie is obviously knowledgeable and takes time to fully communicate, going with Starkey NSB remains a very good decision!

Jack Barrett

Very professional yet friendly, explained everything before even I asked . highly recommended

Kemal Kizilisik

Very helpful Amy took excellent care of my needs. Took good care of my ears and hearing aids so I can hear adequately

Juanita Boettcher

Ian was knowledgeable & professional. He cleaned my hearing aids & adjusted one that wasn’t fitting quite right. Wonderful.

Mary McLendon

I am very thankful to have found the New Smyrna office of Atlantic Hearing. Kristine is very knowledgeable and does a great job with the exam and then communcating. Cassandra has been helpful with scheduling and rescheduling, a great team!

Jack Barrett

Excellent service for 3years. highly recommended

Mike Mathes

Very pleasant experience she was never in a hurry and answered each and every question with full and complete answers. I will be seeing her as recommended, it was the best decision I made.

Sue Eichler

Very good services , Plus very intelligent employees of this company

Dave Hess

Great care is always received here, the staff here is awesome and their knowledge is unmatched

Joeletta Davis

Very Professional!!! Vinny with a Y 👌

Vincent Guarracino

The entire process from having the cleaning and all the testing was completed in a timely and professional manner. The only issue was, that I found out I am getting older and now need hearing aids. The nice thing is they slip in easily and don’t really appear to be much of a bother.

Loren Ehrmantraut

Staff and doctor was super nice and very helpful.

Jason

Always treated in a warm and friendly manner. Also, my otiologist is very knowledgeable and ensure that I understand

Linda Cook

Loved it super friendly staff and doctor thank u so much ☺️ I will be back

Taylor Litle

A great experience as usual. Professional, patient and thorough.

Gail Munson

Atlantic Hearing is very helpful in restoring hearing that has been lost over the years. There product is top notch and the hearing specialist are spot on and very knowledgeable.

nick stuart

Kristine Terrell, H.I.S., provides excellent professional hearing services. She is proactive, kind, caring and focused on improving the patient’s quality of life.

John Grant

Great experience. The office is wonderful and they take care of you from the moment you walk into the door until you leave! The exam was very thorough and professional.

Tonya Bauchman

They are very friendly & very so helpful & understanding about what is happening with your hearing & she truly cares about you ! & your hearing !!!

Dawn

What an amazing experience! Everyone was genuinely friendly and welcoming. The entire team was kind and professional, creating a comfortable atmosphere from the start. The consultation and screening were thorough, with clear explanations throughout—no questions were left unanswered. Thank you so much for everything. I’m already looking forward to my next appointment!

Barbara Henrich

The staff is so friendly they always seem to go above and beyond and I appreciate all the help that they’ve always given to me I would highly recommend them

Helen Chorjel

Many Thanks for fitting me in, with my emergency assessment on Thurs. I look fwd to working with you in the Future. The Choc. Shake & Cheeseburger w a Pretzel Bun, were Quite Good! Many Thanks Again, Be Well! Glenn Markos

Glenn Markos

Many Thanks for fitting me in, with my emergency assessment on Thurs. I look fwd to working with you in the Future. The Choc. Shake & Cheeseburger w a Pretzel Bun, were Quite Good! Many Thanks Again, Be Well! Glenn Markos

GlennRah

I scheduled a hearing test to determine my hearing capabilities. Just finished the test and I was very impressed with the results and capabilities of Atlantic Hearing. In addition, I was impressed more so with the professionalism of Amy, who administered the test. Also, there was no pressure to purchase a plan or hearing aid. This is rare… I received excellent advice to pursue my military veteran status and potentially reduce the cost of hearing aid services. This , I believe is also a rare quality for any medical business. When I do acquire hearing aid services beyond my Veteran Affairs, I will certainly pursue it with Atlantic Hearing. Also note that I was referred to Atlantic Hearing by my dear friend & neighbor, Tara. I value her advice significantly. And once again she proved her valuable advice to me.

Wayne Bach

Excellent care, friendly and knowledgeable staff, immediate help. One of my best healthcare experiences. I highly recommend Atlantic Hearing.

Nick

I was impressed by the staff’s professionalism and expertise during my visit. The team at Atlantic Hearing made me feel comfortable and well-cared for throughout the process. The comprehensive hearing evaluation provided insightful results that helped me understand my hearing health better. I am grateful for the personalized attention I received. The experience at Atlantic Hearing exceeded my expectations. I highly recommend Atlantic Hearing!

Jay Raitto

Kristine is personable and professional. Time was taken for a comprehensive ear exam to narrow in on my hearing issues. I just received hearing aids today, but there is a noticeable difference.

Barry Lee

We always receive friendly, professional, and accurate care at Atlantic Hearing.

Bonny Green

I had my first follow up appt. today since getting my new hearing aids and the girl was very helpful. She explained everything clearly and was very nice. She cleaned my hearing aid and changed the parts.

Debra Rose

Everything was excellent until I found out about payment for next time. Spent a lot of money for hearing aids and now I can’t continue like I have in the past because it’s not covered under insurance.

Kim Wright

Ean is very professional and caring. Highly recommend.

TMcIntosh

Testing was thorough, staff friendly

Rick Jeremiah

I stopped by without an appt. Because my left hearing aid hasn’t been working right. She tested both of my hearing aids and cleaned the wax out of my left ear and checked several other things diagnostically on her computer. She suggested charging it on the other port to see if that helps and advised of it didn’t she would give me a loaner and send mine off for repair. Very helpful, thorough and didn’t mind that I just dropped by.

Debra Rose

I would highly recommend this place if your thinking you might need help with your hearing. Kristine is a knowledgeable nice and friendly person to work with.

Jerry Goldys

Very good service!

Allen Harrell

Always receive good service.

Ray Evans

Kristine was extremely helpful and made sure I was completely satisfied. Very professional.

Joann Smith

Very nice Dr very informative

Robert Grant

Atlantic Hearing in my book strives to stay on top of what it’s doing.This makes them very efficient at what they do. They are also always able to fix problems that can arise with a phone call. I like that! I just recently had a yearly hearing test that impressed me very much. It’s amazing what they can do.I highly recommend them to everyone! Thanks Christine

Justin Terrell

Kristine is always cheerful and listens to my “self diagnosis” then sends me away knowing I can hear as well as my old body will allow. Her community spirit brings her to our assisted living facility periodically to clean ear wax. Thank you Kristine!

Gerald Kruhm

Great service , always a pleasure to work with Kristine. Highly recommended.

weeblewobbles

Always good

Jack Goldey

I taught for 35 years, so I have given many well deserved grades. Kristine gets an A+.

Karen Papouleas

Kristine and her crew are great

Tom Wilkins

Have been going here for years and always pleasant. Nice staff, clean and would recommend to all!

Sandra Dicamillo

This was the best check-up on our hearing ever. Staff is kind, smart, helpful, courteous. Highly recommend them to all.

Darla Brackman

The team at Atlantic Hearing in NSB are amazing and so helpful.

Wendy Lane

Kristine was so patient and extremely thorough. She also made sure that I knew I could contact her with any questions. We were amazed when she told my husband he could have his hearing aids checked and adjusted once a year for free! So very grateful for this center and their staff.

Linda Pelliccioni

Very nice people and onis they love people

walter Petrucci

Very knowledgeable

Ethan F

Today and always Christine and her staff take time with me for all my concerns and questions. It is so great to hear everything around me. Thank you Cathy Mason

CATHY MASON

Great experience, Christine is so nice and her exam is incredibly thorough!

Mike Morgart

The staff is friendly and available. My experience each year is informative and pleasant.

Jill Rox

Mackenzie was very competent and professional And she displayed a pleasant and friendly demeanor. A fine employee who you should be proud of

Ken Martin

Dr was very knowledgeable and staf very friendly

Maggie Bugara

We are always treated with kindness and respect at Atlantic hearing!! Kristine is very knowledgeable and professional. I’ve been coming to Kristine for over 4 years and hope she never retires!!!

Mary Ellen Kurki

Great service!!

Jack Frymire

They were able to fit us into their schedule and we had a great visit with Kristine. She adjusted our hearing aids so they worked more effectively. She took the time to do a quick visual ear exam. She took the time to make sure our needs were met and questions were answered.

Scott Dafinn

Was the best service I ever had . Normally I do not submit feedback, but in this case I had to. I left and could once again hear the click of the turn signal. Thank you……

Norman Barclay

Was able to get an appointment the same day I walked in there even though they were busy. Had an amazing visit even scheduled a follow-up visit in 4 months

Margaret Cilwik

They are the best from receptionists to physicians. All very kind and know their jobs. Never use anyone else

Beverly Spears

Kristine was very knowledgeable and thorough! Great job, I’ll be back.

Ron Prekup

Great service and caring regarding my hearing loss. Thank you for helping me with my hearing loss.

Patricia T Cobb

Excellent service, Kristine was very attentive and explained clearly how will be the adaptation to the chosen device

Suely

Thanks for your help

Richard Landry

Friendly, relaxing atmosphere. Very precise and accurate deatailed examination. Payment plans to fit everyones needs and insurance accepted.

Lynndora Martinez

My husband didn’t realize how bad his hearing was. Now the water coming from the kitchen faucet is too loud. Lol. Kristine was so awesome. She explained everything so clearly. The testing was so detailed. I was very impressed.

Catherine Herrlich

The people working there went above and beyond to accommodate us during our visit. I have nothing but praise for them.

Christopher Bravo

If you want precision care and compassionate service, try Atlantic Hearing. It is not a shame to need hearing assistance! I recommend them wholeheartedly!

Annette Lloyd

Great experience!! Susan greets you immediately and makes you feel so welcome. Kristine is very kind and efficient. She explained the whole testing process and then proceeded to do a very thorough job testing. Thanks to both of you for being so kind.

Tim Syverson

Outstanding. Friendly, efficient, knowledgeable.

Jeff Diven

Friendly, very competent service. Very accommodating – had to cancel an appointment on short notice (family medical problem) and they fit me in within a couple of days during a busy week for them.

Jim McIntyre