Testimonials

I have been having trouble with the fit of one of my hearing aids and it was amazing how quickly It was diagnosed and fixed. I also asked a number of questions about different kinds of hearing aids, etc., Before answering, he reviewed my information and then gave me an educated response. Very impressed and very grateful.

Linda Pelliccioni

The Staff both at check in & Tech to test & make adjustments are warm, friendly & Professional.It is a pleasure to go there & not have to wait. Office is efficiently run by Susan & Mackenzie handles the technical aspects flawlessly. 🙏.

Nanci Agett

I was impressed with everything that was done highly recommended for my ears and hearing aids.

Bonnie King

Had a wonderful experience at Atlantic Hearing. specialist Mackenzie Emery was attentive to my needs and appreciated my input for my hearing aids fit , which I feel is very important. Thanks Mackenzie for all your information and consideration to my needs.

Susan and mike Peters

I found the New Smyrna Beach office staff very friendly and MacKenzie was very competent taking care of my needs.

Anita Laidlaw

I met Mackenzie today, welcome to NSB! My experience was great and consistent with Kristine. Mackenzie was very professional and friendly. You can not go wrong at Atlantic Hearing, Balance & Tinnitus Center. Sitting on the fence? Just do it!

Mark Rote

Problem with my hearing aid that took me right away that day and apparently fixed it replaced the wire everything seems to be working fine. Great customer service.

Frank Dudeck

After 15 months of ongoing issues with my hearing aids, the new manager stepped in and immediately took action. She sent my aids to the manufacturer for repair or replacement and set me up with a loaner pair in the meantime. I’m very appreciative of the attention and follow-through, and for the first time I feel confident the issue will finally be resolved.

Carolyn Stratman

I love this office. They are caring, compassionate and know what they’re doing. Would highly recommend to anyone with hearing issues!

Belinda Allen

Dedicated and friendly staff.

Rebecca Magoto

Mackenzie is obviously knowledgeable and takes time to fully communicate, going with Starkey NSB remains a very good decision!

Jack Barrett

Very professional yet friendly, explained everything before even I asked . highly recommended

Kemal Kizilisik

Very helpful Amy took excellent care of my needs. Took good care of my ears and hearing aids so I can hear adequately

Juanita Boettcher

Ian was knowledgeable & professional. He cleaned my hearing aids & adjusted one that wasn’t fitting quite right. Wonderful.

Mary McLendon

I am very thankful to have found the New Smyrna office of Atlantic Hearing. Kristine is very knowledgeable and does a great job with the exam and then communcating. Cassandra has been helpful with scheduling and rescheduling, a great team!

Jack Barrett

Excellent service for 3years. highly recommended

Mike Mathes

Very pleasant experience she was never in a hurry and answered each and every question with full and complete answers. I will be seeing her as recommended, it was the best decision I made.

Sue Eichler

Very good services , Plus very intelligent employees of this company

Dave Hess

Great care is always received here, the staff here is awesome and their knowledge is unmatched

Joeletta Davis

Very Professional!!! Vinny with a Y 👌

Vincent Guarracino

The entire process from having the cleaning and all the testing was completed in a timely and professional manner. The only issue was, that I found out I am getting older and now need hearing aids. The nice thing is they slip in easily and don’t really appear to be much of a bother.

Loren Ehrmantraut

Staff and doctor was super nice and very helpful.

Jason

Always treated in a warm and friendly manner. Also, my otiologist is very knowledgeable and ensure that I understand

Linda Cook

Loved it super friendly staff and doctor thank u so much ☺️ I will be back

Taylor Litle

A great experience as usual. Professional, patient and thorough.

Gail Munson

Atlantic Hearing is very helpful in restoring hearing that has been lost over the years. There product is top notch and the hearing specialist are spot on and very knowledgeable.

nick stuart

Kristine Terrell, H.I.S., provides excellent professional hearing services. She is proactive, kind, caring and focused on improving the patient’s quality of life.

John Grant

Great experience. The office is wonderful and they take care of you from the moment you walk into the door until you leave! The exam was very thorough and professional.

Tonya Bauchman

They are very friendly & very so helpful & understanding about what is happening with your hearing & she truly cares about you ! & your hearing !!!

Dawn

What an amazing experience! Everyone was genuinely friendly and welcoming. The entire team was kind and professional, creating a comfortable atmosphere from the start. The consultation and screening were thorough, with clear explanations throughout—no questions were left unanswered. Thank you so much for everything. I’m already looking forward to my next appointment!

Barbara Henrich

The staff is so friendly they always seem to go above and beyond and I appreciate all the help that they’ve always given to me I would highly recommend them

Helen Chorjel

Many Thanks for fitting me in, with my emergency assessment on Thurs. I look fwd to working with you in the Future. The Choc. Shake & Cheeseburger w a Pretzel Bun, were Quite Good! Many Thanks Again, Be Well! Glenn Markos

Glenn Markos

Many Thanks for fitting me in, with my emergency assessment on Thurs. I look fwd to working with you in the Future. The Choc. Shake & Cheeseburger w a Pretzel Bun, were Quite Good! Many Thanks Again, Be Well! Glenn Markos

GlennRah

I scheduled a hearing test to determine my hearing capabilities. Just finished the test and I was very impressed with the results and capabilities of Atlantic Hearing. In addition, I was impressed more so with the professionalism of Amy, who administered the test. Also, there was no pressure to purchase a plan or hearing aid. This is rare… I received excellent advice to pursue my military veteran status and potentially reduce the cost of hearing aid services. This , I believe is also a rare quality for any medical business. When I do acquire hearing aid services beyond my Veteran Affairs, I will certainly pursue it with Atlantic Hearing. Also note that I was referred to Atlantic Hearing by my dear friend & neighbor, Tara. I value her advice significantly. And once again she proved her valuable advice to me.

Wayne Bach

Excellent care, friendly and knowledgeable staff, immediate help. One of my best healthcare experiences. I highly recommend Atlantic Hearing.

Nick

I was impressed by the staff’s professionalism and expertise during my visit. The team at Atlantic Hearing made me feel comfortable and well-cared for throughout the process. The comprehensive hearing evaluation provided insightful results that helped me understand my hearing health better. I am grateful for the personalized attention I received. The experience at Atlantic Hearing exceeded my expectations. I highly recommend Atlantic Hearing!

Jay Raitto

Kristine is personable and professional. Time was taken for a comprehensive ear exam to narrow in on my hearing issues. I just received hearing aids today, but there is a noticeable difference.

Barry Lee

We always receive friendly, professional, and accurate care at Atlantic Hearing.

Bonny Green

I had my first follow up appt. today since getting my new hearing aids and the girl was very helpful. She explained everything clearly and was very nice. She cleaned my hearing aid and changed the parts.

Debra Rose

Everything was excellent until I found out about payment for next time. Spent a lot of money for hearing aids and now I can’t continue like I have in the past because it’s not covered under insurance.

Kim Wright

Ean is very professional and caring. Highly recommend.

TMcIntosh

Testing was thorough, staff friendly

Rick Jeremiah

I stopped by without an appt. Because my left hearing aid hasn’t been working right. She tested both of my hearing aids and cleaned the wax out of my left ear and checked several other things diagnostically on her computer. She suggested charging it on the other port to see if that helps and advised of it didn’t she would give me a loaner and send mine off for repair. Very helpful, thorough and didn’t mind that I just dropped by.

Debra Rose

I would highly recommend this place if your thinking you might need help with your hearing. Kristine is a knowledgeable nice and friendly person to work with.

Jerry Goldys

Very good service!

Allen Harrell

Always receive good service.

Ray Evans

Kristine was extremely helpful and made sure I was completely satisfied. Very professional.

Joann Smith

Very nice Dr very informative

Robert Grant

Atlantic Hearing in my book strives to stay on top of what it’s doing.This makes them very efficient at what they do. They are also always able to fix problems that can arise with a phone call. I like that! I just recently had a yearly hearing test that impressed me very much. It’s amazing what they can do.I highly recommend them to everyone! Thanks Christine

Justin Terrell

Kristine is always cheerful and listens to my “self diagnosis” then sends me away knowing I can hear as well as my old body will allow. Her community spirit brings her to our assisted living facility periodically to clean ear wax. Thank you Kristine!

Gerald Kruhm

Great service , always a pleasure to work with Kristine. Highly recommended.

weeblewobbles

Always good

Jack Goldey

I taught for 35 years, so I have given many well deserved grades. Kristine gets an A+.

Karen Papouleas

Kristine and her crew are great

Tom Wilkins

Have been going here for years and always pleasant. Nice staff, clean and would recommend to all!

Sandra Dicamillo

This was the best check-up on our hearing ever. Staff is kind, smart, helpful, courteous. Highly recommend them to all.

Darla Brackman

The team at Atlantic Hearing in NSB are amazing and so helpful.

Wendy Lane

Kristine was so patient and extremely thorough. She also made sure that I knew I could contact her with any questions. We were amazed when she told my husband he could have his hearing aids checked and adjusted once a year for free! So very grateful for this center and their staff.

Linda Pelliccioni

Very nice people and onis they love people

walter Petrucci

Very knowledgeable

Ethan F

Today and always Christine and her staff take time with me for all my concerns and questions. It is so great to hear everything around me. Thank you Cathy Mason

CATHY MASON

Great experience, Christine is so nice and her exam is incredibly thorough!

Mike Morgart

The staff is friendly and available. My experience each year is informative and pleasant.

Jill Rox

Mackenzie was very competent and professional And she displayed a pleasant and friendly demeanor. A fine employee who you should be proud of

Ken Martin

Dr was very knowledgeable and staf very friendly

Maggie Bugara

We are always treated with kindness and respect at Atlantic hearing!! Kristine is very knowledgeable and professional. I’ve been coming to Kristine for over 4 years and hope she never retires!!!

Mary Ellen Kurki

Great service!!

Jack Frymire

They were able to fit us into their schedule and we had a great visit with Kristine. She adjusted our hearing aids so they worked more effectively. She took the time to do a quick visual ear exam. She took the time to make sure our needs were met and questions were answered.

Scott Dafinn

Was the best service I ever had . Normally I do not submit feedback, but in this case I had to. I left and could once again hear the click of the turn signal. Thank you……

Norman Barclay

Was able to get an appointment the same day I walked in there even though they were busy. Had an amazing visit even scheduled a follow-up visit in 4 months

Margaret Cilwik

They are the best from receptionists to physicians. All very kind and know their jobs. Never use anyone else

Beverly Spears

Kristine was very knowledgeable and thorough! Great job, I’ll be back.

Ron Prekup

Great service and caring regarding my hearing loss. The regional director took care of me today and she was so helpful. Thank you for the best exam to date!

Patricia T Cobb

Excellent service, Kristine was very attentive and explained clearly how will be the adaptation to the chosen device

Suely

Thanks for your help

Richard Landry

Friendly, relaxing atmosphere. Very precise and accurate deatailed examination. Payment plans to fit everyones needs and insurance accepted.

Lynndora Martinez

My husband didn’t realize how bad his hearing was. Now the water coming from the kitchen faucet is too loud. Lol. Kristine was so awesome. She explained everything so clearly. The testing was so detailed. I was very impressed.

Catherine Herrlich

The people working there went above and beyond to accommodate us during our visit. I have nothing but praise for them.

Christopher Bravo

If you want precision care and compassionate service, try Atlantic Hearing. It is not a shame to need hearing assistance! I recommend them wholeheartedly!

Annette Lloyd

Great experience!! Susan greets you immediately and makes you feel so welcome. Kristine is very kind and efficient. She explained the whole testing process and then proceeded to do a very thorough job testing. Thanks to both of you for being so kind.

Tim Syverson

Outstanding. Friendly, efficient, knowledgeable.

Jeff Diven

Friendly, very competent service. Very accommodating – had to cancel an appointment on short notice (family medical problem) and they fit me in within a couple of days during a busy week for them.

Jim McIntyre

Love Atlantic Hearing because they are ready to help and always with a smile…so glad they are located close to me…if you need hearing aids I highly recommend this place!!! Kristin is the hearing aid specialist you want to use!!! ⭐️⭐️⭐️⭐️⭐️

Lisa Dunphy

I have been going to Atlantic Hearing in New Smyrna Beach since they opened the branch. Their Audiologist there is excellent. A hearing aid user that knows hearing aid problems and fixes form a professional and personal viewpoint. I highly recommend the NSB location for your hearing aid needs.

Pat Frangione

Always a pleasure dealing with the Audiologist, Mackenzie and Staff at Atlantic Hearing in New Smyrna Beach. They are professional, knowledgeable and compassionate when I have questions or concerns about the operation and care of my hearing aids. I have recommended them to both family and friends and feel confident that you would be highly satisfied with the quality and care you would receive from this outstanding team!

P Brignola

Friendly and welcoming attitudes by both Susan and Chistine today. Mr. Wax-man!

Kenneth Patterson

Awesome doctor. Explains thoroughly and very very patient, best service after the sale EVER!!!

Bernie Keefe

The VERY BEST service! KRISTINE is marvelous and so helpful! She even came in on a Sunday when one of my hearing aids had not worked for 2 days! Of course when I got there it WAS working but she checked everything and was so gracious. Very happy client here. Rollene Potemski 5-19-24

Rollene Potemski

Excellent and very knowledgeable

Varley Grantham

I have been helped by Kristine on two occasions and I have been fully impressed by her knowledge, patience and instruction. She has a most pleasant personality and I was still in good humor when she was pulling earwax out of my ears. She taught me a lot I didn’t know, even though I have used hearing aids for more than 12 years.. she is excellent!

Peter S Conover

Very professional. Excellent testing. Explained understandably. Their hearing aids are remarkable.

Joy Herr

Ear wax build up Kristine did a fantastic job !!! 5 stars

Steve Goldman

Very knowledgeable and tried very hard to minimize my hearing loss.

David Maki

The office did a great job of answering my concerns and giving me tips to improve the function and use of my hearing aids.

Lorin Boggs

The best experience i have encountered for help and instruction with my hearing aids. Christine was professional, thorough, and exceptionally helpful. I highly recommend this office for good service with your hearing aids. Carmen Leff

Carmen “Bunny” Leff

You can tell when someone is sincere. I recommend them.

Susan Bartha

I could not be happier with my experience! Wish I could give Kristine Terrell and staff 10 stars instead of 5! I live in St. Louis, MO and have suffered with tinnitus for over 5 years. Having seen several specialists in my area, without a satisfactory outcome, I heard about Atlantic Hearing on a podcast. I listened to the founder, Stacy O’Brien, explain the diagnostic equipment available at Atlantic facilities and their compassionate approach to patient care. Very impressed with what she had to say! I was already planning a trip to Florida, so made it a point to visit the NSB location. Kristine was amazing! The time she took to explain everything, the extensive testing, her knowledge, compassion and understanding of what life is like with hearing loss and constant ear ringing put me at ease. Miraculously, at the end of the 2 hour visit I was fitted with a pair of hearing aids. Kristine asked me about the volume of the tinnitus with the new hearing aids in place. I listened and listened for the ringing …… and it was GONE! Kristine and my friend that accompanied me high-fived and jumped for joy! I’m now living my days without the anxiety, brain fatigue, trouble concentrating and everything else caused by tinnitus. Kristine Terrell and Atlantic Hearing truly changed my life and I’m forever grateful. HIGHLY RECOMMEND!!!

Wendy Whalen

Very Impressed wit the thourougness of the hearing test and explanation of results

tahir hamid

Excellent, kind and competent: From scheduling, checkin, and especially our time with Kristine in diagnosis and programming, this practice did everything right. My father’s VA hearing aids malfunctioned while visiting, and these wonderful people checked all the possibilities, devised and programmed an interim solution to get him through his trip and back to his provider. It was a terrrific value, and did not include any sort of sales pitch. Just really great care.

David Hamilton