Testimonials

Hear what others are saying to see what you can expect on your journey.

We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.

“John Dolwick is a satisfied patient at Atlantic Hearing & Balance. He found that the doctors of Audiology who helped him were very thorough, likeable, and good-natured. John has had a much better experience with Doctors of Audiology that hold high quality standards. He is very impressed with the level of care he has received at Atlantic Hearing & Balance. A benefit of Atlantic Hearing & Balance is their care credit payment plan option.” - John Dolwick, Port Orange, FL

“I had a dream experience at Atlantic Hearing & Balance. I was referred to this office and I am so pleased with the experience I had. Now I can finally understand what everyone around me is saying. This has improved all my relationships. I hear better, the volume is down on the TV, and I don’t have to turn my head to hear a soft talker.” - Anthony Rotella, Daytona Beach, FL

“I am very pleased with my devices. Very appreciative to hear better. Dr. McInnis is wonderful. I found this experience both pleasant & very beneficial.” - Joan Barnet, Ormond Beach, FL

“Going to Atlantic Hearing & Balance was the best medical decision I’ve ever made. Dr. McInnis helps when I have questions about my hearing aids. She is also Irish like me! You can’t go wrong by choosing Atlantic Hearing & Balance.” - Arlene Gilliland, Daytona Beach, FL

“Atlantic Hearing & Balance does an outstanding job. I have never had to wait long to be seen in their office. Their doctors and staff are very professional. Most of all, I finally had my hearing loss attended to. Now I am more involved socially, whereas before I had to ask several times for people to repeat themselves. I can participate easier in conversations now that I have hearing aids. I would recommend Atlantic Hearing & Balance.” - Darlene Weis, Palm Coast, FL

“My relationships have improved since I started wearing my hearing aids from Atlantic Hearing & Balance. I don’t feel left out of conversations anymore. I am more aware of my surroundings. The hearing aids work well and I am able to hear better.” - Denise Palmer, Flagler Beach, FL

“Dr. McInnis was very helpful, and very productive with my visits.” - Lois Hoffman, Bunnel, FL

“I went to Atlantic Hearing & Balance to have my earwax removed. It was recommended to me that I have my hearing loss tested. My wife and I both knew I needed hearing aids. I just didn’t want them. Dr. McInnis made it such a good experience it was hard to say no in treating hearing loss. If you need hearing devices this is the place I would recommend. Now, I enjoy hearing the TV at a much lower volume and my wife couldn’t be happier.” - Glen Maushund, New Smyrna, FL

“Now that I have hearing aids from Atlantic Hearing & Balance, I don’t miss what people are saying around me. My wife doesn’t have to repeat things. Atlantic Hearing & Balance has improved my hearing. I recommend them to anyone with hearing loss.” - Irvin W. Frutchey, Jr., New Smyrna, FL

“I was referred here by my doctor and it was the right decision. I was able to have relaxed, casual conversations with Dr. McInnis which I appreciated. With my hearing aids, I can now enjoy the sounds of the birds. I haven’t heard their wonderful chirps in a long time. Conversations are no longer frustrating. I would highly recommend Atlantic Hearing & Balance.” - Janet Markiewicz, Daytona Beach, FL

“I have received excellent, professional, very caring, understanding, very thorough care from A-Z. Kathy is always pleasant.” - Maureen Ford, Ormond Beach, FL

“My doctor referred me to Atlantic Hearing & Balance for tinnitus.  The hearing aids from Atlantic Hearing & Balance has reduced the ringing in my ears, which is a small miracle. Tinnitus has bothered me to such a great extent and I am happy that hearing aids have proven to be a solution.” - Joseph M. Lee, Palm Coast, FL

“The Doctors of Audiology at Atlantic Hearing & Balance are so informative. Everyone has been great and wonderful, and has provided educational ear advice. I have noticed a huge difference after getting hearing aids. I don’t need to have the TV as loud and my wife no longer needs to yell at me in order for me to hear.” - Milton McMillon, New Smyrna Beach, FL

“Everything was explained and simple to understand, and how knowledgeable Dr. McInnis is. Very impressed.” - Rosemary Costabile, Palm Coast, FL

“I had the best experience with Dr. McInnis. She is warm, welcoming, and has a fantastic bedside manner. She is very patient. I will recommend Dr. McInnis to anyone that wants to hear. Now I can listen to people, and my wife doesn’t have to holler at me. My relationship with her has greatly improved since wearing the hearing aids.” - Richard Huhn, Palm Coast, FL­­­­­­­­­­­­­­­­­­­­­

“Alfred Broyer gives Atlantic Hearing & Balance a 5-star rating. He received attention during his visit, he is now hearing great, and he absolutely loves Dr. McInnis. Mr. Broyer would recommend Atlantic Hearing & Balance.” - Alfred Broyer, Palm Coast, FL

“Dr. McInnis very informative and very helpful. I am well pleased with the care I am receiving.” - Barbara Candler, Bunnell, FL

“Elmer Edwards loves his new Bicros Hearing Aids. Now, he isn’t missing anything. He really likes the signal to the right device and how the hearing aids “talk to each other.” He can now hear everything in church.” - Elmer Edwards, Flagler Beach, FL

“Kathy and Dr. McInnis are always very attentive. The process is always seamless at the office and I really enjoy speaking with Kathy. She is always so very nice and understanding even though I can sometimes feel like a pain.” – Francine Hill, Sandy Springs, GA

“Everything was great, well explained. Dr. McInnis very knowledgeable.” - Virginia Roach, Daytona Beach, FL

"I was referred to Atlantic Hearing & Balance by Coastal Ear Nose & Throat. I have Tinnitus in my left ear and was recommended to see an Audiologist for further evaluation. I saw Dr. McInnis at Atlantic Hearing & Balance and she made me feel so comfortable at every appointment. She is the greatest! Now, my hearing has improved and I can understand conversations. The best is that I sit in the back of the church and I can hear every word the pastor says. This has definitely improved my life. I hear my children and can communicate with them so much better. They aren’t hollering at me anymore. They’re so happy that my hearing has improved!" -John Corcella, Ormond Beach, FL

"I have finally found a professional who takes their time and provides great care. Atlantic Hearing & Balance is a place where I am truly cared for with such professionalism. Their concern is for my wellbeing and satisfaction. The atmosphere is receptive, comfortable, and pleasant. The staff is so wonderful. Stepping into this office gives such a warm, delightful feeling and I look forward to coming in – it’s like going back home! Due to my continued follow-up appointments, education, and instructions on how to care for and clean my hearing aids, I can honestly say I am hearing so much better than I ever have in the past. This practice continues to have my best interest at heart to help me lead a better life of hearing my best. Before I got hearing aids, my mother passed away, and I didn’t hear a word from the priest during her church service. I then went to Rome and did not hear one word that the tour guide said. I realized then that it was time to change my life. Don’t wait if you’re struggling, do something now. It will change your life for the better!" -Marlene Montgomery, Port Orange, FL

"Before I became acquainted with Atlantic Hearing & Balance, my life consisted of eleven-hour workdays, nonstop phones ringing, and walk-in customers. On more than half of the phone calls I could not understand the things I was being told. It was difficult to say the least. I would ask them to repeat what they said so that I would get a chance to write some of the words down, then I would tell them something was wrong with their phone and they would repeat what they just said. I would glance at their phone number and tell them that we had a bad connection and that I’d call back, which I would. After three times I still didn’t always have it right. I worked myself into a continuous headache. Occasionally when this happened I had customers at the counter or sitting close by, observing, much to my chagrin. One day, a customer told me about Dr. Stacy O’Brien, who specializes and helps restore the ability to hear and understand. Other products hadn’t worked, however, something clicked and I liked what I heard about Dr. O’Brien. I also thought about my loving wife who was quite tired of having to repeat everything. I was only hearing the last few words in a sentence. I then decided to make an appointment and was fitted with two Starkey hearing aids that have been a life-changer. I can now hear, understand, and have a world of confidence. I am now getting the right information and the headaches are gone. I would also like to mention that Dr. O’Brien and her staff are top shelf. It is nice to be able to come by and pick up batteries that are always no charge, unlike other places that charge you. I am very thankful that it was suggested I speak to Dr. O’Brien. She is so passionate. Now that I hear everything my wife and customers say, it is really worth it." -Paul M. Young, Port Orange, FL

"I can’t wait to spread the news about my experience. Prior to Atlantic Hearing & Balance, I bounced around from hearing aid office to hearing aid office, and nobody was able to help me. Dr. O’Brien is truly an A-class professional. She educates you, and spends time with you so that when you leave the office you will have no further questions to ask. The best part of my experience is being able to hear. Dr. O’Brien personalizes the devices to your needs. I have accessories such as a streamer for TV, telephone and iPhone. With Dr. O’Brien, your hearing is in the hands of a true professional. It is life-changing! I haven’t heard this well in years and my wife deeply appreciates this fact. Now, I enjoy having dinner with my friends and actually being able to join in on conversations and being able to understand." -Robert Lloyd, New Smyrna Beach, FL

"I found Atlantic Hearing & Balance to be very professional and thorough in educating me. Learning about my type of hearing loss and learning how different options could benefit me was so gratifying. I highly recommend anyone looking for hearing healthcare to contact Atlantic Hearing & Balance. My hearing aids have given me the ability to hear things that I wasn’t hearing before and group conversations are so much more enjoyable. My husband is so very happy that I don’t have to keep asking him to repeat things." -Sharon Hepburn, Palm Coast, FL

"Dr. McInnis made the transition to hearing devices so easy. The support she provided made my acceptance going down this track so much easier. I would recommend anyone experiencing hearing loss to come to Atlantic hearing & Balance. It is a great office with caring and great staff. I am very happy I made the decision to follow through! Better hearing has improved my life in that I can actually hear my wife, especially in the car. I can hear in small groups now and I can hear every little detail. I also see much greater improvement in one-on-one conversations." -Thomas Ledwith, Flagler Beach, FL

I came to Atlantic Hearing & Balance because I was having difficulty hearing in groups. I was missing particular words and hearing the wrong words in conversation. Now that I have my hearing aids, I feel more comfortable out in groups. I used to have to position myself in the middle of the table in group settings to be able to hear and now I don’t have to. The best experience with Atlantic Hearing & Balance has been the time taken with me to ensure I was comfortable and that my hearing aids were working properly. I have been hearing so much better since coming to Atlantic Hearing & Balance. My family and I can really tell a difference and it has made life so much better.  I want people to know that everyone at Atlantic Hearing & Balance is so nice! It was such a good decision to come here. You don’t get the care at other places that you do here. The staff really takes quality care and time with me. –Ann Jensen, New Smyrna Beach, FL

I was referred to Atlantic Hearing & Balance from Coastal ENT for reprogramming. I bought my hearing aids from a retail chain in New Hampshire. My experience with a Doctor of Audiology versus a retail chain is like night and day! Whenever I put my hearing aids in before, I was constantly adjusting them. I couldn’t hear the TV correctly. Everything was too loud or I couldn’t hear. There wasn’t a day I wasn’t going out of my mind! I have had 3 sets of hearing aids and no experience has been like it has here at Atlantic. I feel now that I’m hearing exactly the sound that is the true sound I’m supposed to hear. Now, I hear perfectly! The hearing aids are so comfortable that I don’t even know they are in. I am uncomfortable when I don’t have them in! I had 15 years of terrible experience with hearing aids until now. Now, I can hear the TV much better and I am becoming more social, going to events and out to eat. Once the hearing aids are in I can hear! It makes talking to family much easier. I think that everyone should find someone who is well-educated in Audiology and knows what they are doing because this isn’t simple. Absolutely go see a Doctor! -Doris Hill, New Smyrna Beach, FL

I had a hearing problem for a long time and didn’t want to address it so I tried to compensate even though I knew my hearing was decreasing. I looked online and found Atlantic and came in. My family tried to get me in for a long time and I just had to get to the point where I was ready and finally I reached it. Now, I have been hearing wonderful and can adjust as I need to! If I forget to put my hearing aids in I become frustrated. I like them, I use them, and I’m glad I have them. My family and friends are positively affected by them as well. I don’t have to ask people to repeat themselves. There’s absolutely no embarrassment and everything is cosmetically hidden. What used to make me worry is no longer an issue. I’m less embarrassed in social situations with people. I’m hearing better around me and even with the TV! The staff at Atlantic Hearing & Balance is wonderful! The time taken with each individual is unlike other places and the options you get when you decide on devices is something else I appreciated. We were able to choose a device to fit our lifestyle. I had a choice and the experience is very interactive. When you are ready, getting hearing aids is an awesome adventure! It’s amazing and surprising how much better your life will improve. To come in here at any time and get the help you need is great. The staff are so attentive. You are getting a full treatment package here with people that know your story. They know your layers and they care to educate you along the way! -Merrill Carter, Daytona Beach Shores, FL